We answer every message ourselves.
WhatsCook.ing is a small team. Write to us and a person replies, usually within one working day.
Include the email address you signed up with and, if it helps, a screenshot. Never send your password.
Manage or cancel your membership
Membership is billed through your Apple Account. To change or cancel it, open the iPhone Settings app, tap your name, tap Subscriptions, and choose WhatsCook.ing. You can also reach the same screen from Profile inside the app. Cancelling keeps access until the end of the period you have paid for.
Refunds for App Store purchases are handled by Apple at reportaproblem.apple.com.
Delete your account
In the app, open Profile and choose Delete account. This removes your sign-in, your meal plans, pantry, logs and BioAge history from our systems, and revokes Sign in with Apple if you used it. If you cannot open the app, email us from the address you signed up with and we will delete the account for you.
Common questions
- Is BioAge medical? No. It is an estimate built from the meals you log, explained inside the app under How is BioAge calculated. It is not a diagnosis.
- Is the first week free? Yes. The first seven days after you create an account are free, with no card needed. After that, membership is $29.99 a month or $179.99 a year.
- Where do the meals come from? They are written from your own pantry and preferences, checked on our servers against the allergies and diet you set.